So, I've heard a ton of complaints about how Walmart "treats ya like a criminal" or "gives me such a hard time about my coupons" or even "tells me I have no idea what I'm doing with my coupons". Well, this is my personal experience with Walmart in Norton from Monday 3/21. I went in to pricematch the Kroger ad and bought 65 Powerade, 2 bags of Gordon's Fishsticks, 2 Dannon Yogurt tubs, produce and several other things. While I was checking out, the cashier was chatting with another cashier and I overheard them say, "what do you think about all that stuff we can do with that NEW coupon policy?". Imagine my surprise!!!!! So I asked them if they had actually seen the newest policy that came out on 3/16 and they both looked at me and said, "Uh, yes..... look..." and they pulled out LAMINATED COPIES WITH PICTURE DIAGRAMS of the newest coupon policy!!!!!! OH MY! The policies clearly stated everything that the new policy covers in very simple terms for the cashiers, so there are no questions. Here are a few of my favorite parts that the cashiers discussed with me:
* They will now pricematch BOGO ads as long as the price is stated under the BOGO ad. (Example: Ingles ad will say BOGO SAVE $1.00 on 2. Rite Aid ads say Buy One Get the Second One Free... no price listed)
* They will gladly give you money back on your basket purchases if you have used coupons and have overage... no questions asked.
* They will pricematch any ad even if you have left your ad at home. (This worries me a little that people will abuse this.)
* The CSM's understand that they can override transactions if you have more than 40 coupons and more than $50 in coupons.
Soooooo..... be patient, be kind and be EXCITED!!!! If you have a cashier that is hesitant, be understanding and kindly ask them to get the register coupon policy. Walmart in BSG may or may not be on the same page with all these changes, so be extra patient with them. ;)
Let me know how your recent experience has been with Walmart. Most of you know that I avoid them like the plague, but now I'm excited to go and pricematch them like crazy!!!!!
That's really nice to hear. Usually it seems as if changes make things more restrictive for the consumer; sounds like this is better.
ReplyDeletewhat is walmart policy on matching targets and walgreens? They told me that they didn't match that far away so i looked it up and it said 50 miles radius then i did the map and the ones in bristol and kingsport are closer than 50 miles. Also when a ad come out do they match the bottom price like cvs after extra bucks? Im having a problem with this. Some of the cashiers take the bottom price and some take the top price. I would like to know for sure. I called corp. and they said the bottom price but I still not sure. Can you help me?
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